What is your return and exchange policy?
Our return exchange policy is 30 days from the date of shipment.
Do you offer Air Delivery?
Absolutely! Orders placed by 11.00 am CDT can still be shipped out via UPS!
We offer Next Day, 2nd Day and 3rd Day Select besides our normal ground delivery.
How fast can I expect my order?
We ship your order with 1 - 2 business days after your order has been placed.
Can I track my order?
Yes you can! Once your order ships, you will receive a tracking number by way of Email and UPS.
Can I order Toll Free instead of putting my credit card online?
Yes you may! We have a Toll Free numbers you can use to order from us at PicnicGear.com.com. You can call our Customer Service number at: 1.877.848.8300 during customer service hours listed on the top of every web page!!
How can you contact you at PicnicGear.com?
We have a variety of ways for you to contact us!
You can call us by using our Toll Free phone number at: 1.877.848.8300 or, you can Email us directly by going to our contact us page and sending us a message by Email.
We try to make it as easy for our customers as we can!
How does the free shipping work on PicnicGear.com? The free ground shipping offer is for each order totaling over $50.00 withing the mainland of the United States.